Amazon Logistics taking proof of delivery photos

Amazon Logistics taking proof of delivery photos

Amazon Logistics in the UK is now taking proof of delivery photos for parcels that are left unattended.

In a notice posted on its UK website, the online retailer said: “Amazon Logistics (AMZL) may take a photo on delivery when a package is left unattended.

“Capturing delivery photos is intended to help customers see that their package was safely delivered and where.

“The photo will focus on the placement of the package.

“If a photo on delivery is captured, it may show up when you track a package from Your Orders.”

The notice said that the Amazon customer will have to sign in with their user name and password to access a delivery photo (if it is available), and added that “Customer Service may look at delivery photos to troubleshoot what happened to a package if you contact us or report a problem with the photo”.

For orders shipped to an address marked confidential, such as a Wish List or Registry address, Amazon won’t post a delivery photo on the order in order to protect the privacy of the recipient.

Users can opt out of Amazon’s Photo on Delivery service.

A number of UK parcel delivery companies have been taking proof of delivery photos for some time now.



Relevant Directory Listings

Listing image


BoxSizeID is an intuitive white-label parcel measurement app, based on MySize Inc.’s patented measurement algorithms, that utilizes standard Smartphone sensors, not photography, to empower customers to easily and quickly measure and record three dimensions (height, length and depth) of any object with the tap of a […]

Find out more

Other Directory Listings

About The Author

Ian Taylor

Ian Taylor is the Editor of Triangle’s Mail & Express Review Magazine and the portal. Ian has been a business journalist for almost 30 years, editing and writing for a wide range of magazines and newspapers with a particular focus on the transport and logistics industries.

1 Comment

  1. Karl Wills

    How does a photo of where the parcel is left constitute any roof of delivery. The parcel can be removed immediately after the delivery. However, if the parcel is left in a secure place, e.g. a locker and that locker takes a photo of the contents, that would be proof.

News Archive



MER Magazine

The Mail & Express Review (MER) Magazine is our quarterly print publication. Packed with original content and thought-provoking features, MER is a a must-read for those who want the inside track on the industry.


P&P Poll


In the future, what type of food will we see delivered more often through domestic letter boxes?

Thank you for voting
You have already voted on this poll!
Please select an option!

Pin It on Pinterest

Share This