Ahmed Fahour resigns as MD & Group CEO of Australia Post

Ahmed Fahour resigns as MD & Group CEO of Australia Post

Ahmed Fahour has resigned from his post as Managing Director & Group CEO of Australia Post. He will step down from the role in July 2017, but the search for his replacement has already begun.

Fahour tendered his resignation at yesterday’s (22 February) Board meeting, having served as MD and CEO of Australia Post since February 2010.

In a statement issued by Australia Post today John Stanhope, Chairman of the Australia Post Board, said that Mr Fahour’s legacy as CEO will be felt for many years to come.

“By any measure, Ahmed has done an astounding job in transforming the business,” said Stanhope. “When he started, he was set the challenge to ‘write the next chapter in the history of Australia Post’ – and he certainly rose to that challenge.”

“Now, with the business entering the next phase of its transformation, Ahmed’s decision to resign provides opportunity for a new leader to continue the development of Australia Post into a leading international eCommerce player.

“Ahmed was appointed at a time when Post was still highly dependent on revenue from the letters service, but the community’s use of letters had already peaked and was in the early stages of decline.

“He led the team that developed an entirely new strategy focused on investing in the parcels and eCommerce business.

“It was the right strategy. It has put Australia Post on a pathway to a sustainable future and avoiding a taxpayer bailout.

Australia Post then listed the invests it has made in its Parcels & eCommerce business “under the guidance” of Fahour.

The investment included:

  • Acquiring the remaining half of StarTrack from its JV-partner Qantas;
  • Doubling the capacity of its Melbourne and Sydney parcels centres;
  • Installing 24/7 Parcel Lockers at 264 sites, and partnering with Woolworths to install a further 500 sites, to make parcel collection more convenient for Australians;
  • Building the innovative MyPost platform to enable Australians to register their delivery preferences online.
  • Investing in and forming an international eCommerce alliance with Aramex.

“As a result of these investments, Australia Post’s revenue and profits from the Parcels business has more than doubled during Mr Fahour’s tenure,” said the company statement.

Fahour also initiated a reform of the letters service, in response to the decline in letter volumes.  The reforms included a new two-speed service.

“Without those reforms, the losses from the letters service would have overwhelmed the business – and, ultimately, it would have crippled our ability to maintain services in communities across Australia,” said Stanhope.

“By remaining a self-funded business, the taxpayer avoided a potential $6.7 billion bailout over the next decade. Instead, Australia Post has received no taxpayer money but delivered to government over $4 billon in dividends, taxes and CSO funding in the past seven years.

“As well, we have been able to support our people through dramatic change. Almost 10,000 staff have now been retrained and redeployed into new roles through our Post People First Program.”

Stanhope said the Board would begin the search for a new CEO immediately. The Board will consider both internal and external candidates – and are expecting to announce Mr Fahour’s successor in the coming months.

What Australia Post’s statement did not mention was that Fahour’s reported $5.6m remuneration package has been the subject of much criticism in the Australia media. Even the Australian Prime Minister Malcom Turnbull weighed into the debate saying: “That is a very big salary for that job.”

Australia Post today also announced a $197m half year profit before tax which follows the organisation returning to profit in 2016. This result included the Postal business breaking even and the Parcels business increasing market share and lifting profits by 16%.

 

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About The Author

Ian Taylor

Ian Taylor is the Editor of Triangle’s Mail & Express Review Magazine and the www.postandparcel.info portal. Ian has been a business journalist for almost 30 years, editing and writing for a wide range of magazines and newspapers with a particular focus on the transport and logistics industries.

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